Dr. Titus Beyuo, the general secretary of the Ghana Medical Association (GMA), has stated that persons who are unable to comprehend or empathise with the emotions of others have no place working in the healthcare industry.
He clarified that on occasion, nurses and physicians may reasonably be in a foul mood as a result of events that may have occurred before the workday. However, they must ensure that they relate to their patients extremely effectively and exhibit a high level of professionalism.
Dr. Beyuo stated that it is unethical for any nurse or doctor to decline to provide required support to a patient since it is essential to their job during an interview on Joy FM's Super Morning Show. He was responding to concerns about some of the interactions patients have with medical staff when they go to medical institutions.
"To have this level of empathy, you don't even have to be a health professional. While someone is in pain, has undergone a treatment, and requests assistance, are you telling them to find someone else to assist them when you are getting paid to do so? That must change.
If it has been shown that this is true of the personnel, then it is clear that this individual has no place working in the clinical field. Although I am unable to determine what transpired on that day, it is unacceptable. It is possible that the person has good and bad days.
Even if the Patient's Charter no longer exists as a legislation to direct their obligations, the obstetrician stated that it is crucial that standards be created for all health staff to adhere to.
The fact that "many of them come from the system where they are indoctrinated to believe that if a doctor gives a directive, they cannot say anything about it; they cannot fight with the doctor" is another reason why he wants to see all patients empowered.
"Every Ghanaian patient should be empowered to know that no physician, nurse, or member of the laboratory staff has the authority to touch you without first explaining what they are about to do and making sure you understand it completely, as well as all your options,". You shouldn't come to me for treatment and then expect to be told what your prescription is, he continued.
The 22nd Annual Public Lecture of the Ghana Medical Association's topic, "Healthcare Worker-Patient Relationship in Contemporary Times," served as the impetus for the debate.
On Friday, July 29, 2022, the Public Lecture will take place at the Volta Serene Hotel in Ho.
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