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Philip Owusu

3 weeks ago

MTN ALL SHORTCODES: A COMPREHENSIVE GUIDE

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MTN is one of Africa’s leading telecommunications companies, offering diverse products and services that cater to millions of customers across multiple countries. One of the ways MTN enhances customer experience and facilitates easy access to its offerings is through shortcodes. MTN shortcodes enable customers to quickly access various services, from checking airtime balances to subscribing to data bundles and managing mobile money services. Here’s a comprehensive guide to MTN's essential shortcodes and how they can benefit users.

 

 1. Airtime Balance and Recharge Shortcodes

   - Check Airtime Balance: To check your airtime balance, dial *556*. You will receive a pop-up message with your available balance.

   - Recharge Airtime: To top up your airtime, dial *555*<Voucher PIN>. For example, if your PIN is 1234567890123, you would dial 5551234567890123.

   - Me2U Airtime Transfer: Transfer airtime to another MTN customer by dialing 198Recipient NumberAmountPIN. Ensure you have sufficient balance before initiating a transfer.

 

 2. Data and Internet Services Shortcodes

   - Check Data Balance: Dial *1314* to check your data balance. You’ll receive an SMS notification with details of your remaining data.

   - Buy Data Bundles: For different data plans, dial 131, and select from available options such as daily, weekly, and monthly bundles. This menu also includes special offers, night plans, and social media bundles.

   - Share Data: To share your data with other MTN users, dial 13123 and follow the prompts.

 

 3. MTN Mobile Money (MoMo) Shortcodes

 

   - Access Mobile Money: To access MTN Mobile Money services, dial *170*. You can use this menu to send money, pay bills, check your balance, and manage your MoMo account.

   - Check MoMo Balance: For a quick balance check, dial *1707*.

   - Reset MoMo PIN: If you need to reset your MoMo PIN, contact customer care or dial *170*, select “My Account,” and follow the reset instructions.

 

 4. Caller Tunes and Entertainment Shortcodes

 

   - Activate Caller Tunes: To activate caller tunes, dial 135 and select your favorite tune from the menu.

   - Deactivate Caller Tunes: If you no longer want caller tunes, dial 1350 to deactivate.

   - Access MTN Music Plus: Music lovers can dial 590 to access MTN Music Plus and explore playlists and top tracks.

 

 5. Customer Care and Support

   - Contact Customer Care: For any inquiries, dial 100 to speak with an MTN customer care representative.

   - Self-Service Portal: To use self-service for account management, dial 123. This portal allows you to manage subscriptions, check promotional offers, and access MTN's support menu.

 

 6. Subscription and Service Management Shortcodes

   - Check My Number: If you need a reminder of your MTN number, dial 663.

   - Check Special Offers: MTN often provides special offers to its customers. Dial 567 to check for any available offers, including airtime and data discounts.

   - Deactivate Subscriptions: If you are subscribed to services you no longer want, dial 12351 to manage and deactivate subscriptions.

 

 7. Promotional Services and Packages

 

   - MTN Free Basics: Dial 1234 to access MTN Free Basics, which provides free access to essential websites and services.

   - MTN Pulse: For youth-focused offerings, dial 406 to explore MTN Pulse data packages, airtime bonuses, and event tickets.

 

 8. MTN Roaming Services

 

   - Activate International Roaming: Before traveling, activate roaming by dialing 1235 and selecting “Roaming.” This will allow you to stay connected when traveling outside your home country.

   - Roaming Data Packages: Dial 135 to access data bundles specifically for international roaming.

 

 Conclusion

 

MTN's shortcodes are a valuable tool for managing telecom services quickly and efficiently. Each code enables customers to navigate MTN’s broad offerings, helping them control their accounts and expenses while gaining access to a wide range of services and packages. By familiarizing 






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