Transitioning to Yello Currency: A Guide for Agents
The telecommunications landscape is evolving, and with it comes a major change to how airtime is distributed. All Electronic Voucher Distributions (EVDs) are being phased out and replaced with "Yello Currency." This new system is a significant improvement aimed at enhancing efficiency, security, and convenience for agents and customers alike.
Key Changes to Note
1. End of Bulk EVD Purchases
Once your current stock of EVDs runs out, you will no longer be able to purchase them in bulk. The Yello Currency system will take over as the exclusive method for distributing airtime. This transition is part of a larger digital transformation initiative to modernize and simplify operations.
2. Completion Timeline
The conversion to Yello Currency will be fully implemented by 2025. This provides agents and distributors with ample time to familiarize themselves with the new system and ensure a seamless transition.
3. Agent SIMs for Airtime Sales
To prevent disruptions in your airtime business, it is essential to start using your designated Agent SIM immediately. This will allow you to sell airtime directly through the Yello Currency system, ensuring uninterrupted service to your customers.
4. Purchases Using MoMo Numbers
If you currently use your Mobile Money (MoMo) number to purchase airtime, you can continue to do so using the short code:
17122AmountNumber#
This method remains unchanged and will function as usual during and after the transition.
Benefits of Yello Currency
Efficiency: The new system eliminates the need to manage physical or electronic voucher stocks, streamlining the airtime distribution process.
Security: By removing the risks associated with handling physical vouchers, Yello Currency offers a more secure alternative for transactions.
Real-Time Transactions: Airtime purchases and sales are processed instantly, improving customer satisfaction and reducing downtime.
Future-Ready: This system aligns with the growing digitalization of services, positioning agents to stay competitive in a modernized market.
Steps to Take Now
Transition Early: Begin using your Agent SIM for airtime sales today to avoid last-minute disruptions.
Educate Your Team and Customers: Ensure everyone involved in your operations understands the changes and how to adapt.
Plan Ahead: Familiarize yourself with the Yello Currency system to ensure a smooth transition before the 2025 deadline.
We appreciate your cooperation during this period of transformation. If you have any questions or require support, please do not hesitate to contact the operations team. Together, we can make this transition a success and continue providing exceptional service to our customers.
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