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November 24th , 2024

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Eleazer Dogah

2 years ago

BIOMETRIC UPDATE ON SIM CARD REGISTRATION

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Take note of this information.

We all know that, after dialing *404# to link your Ghana Card to your Sim Card, the next action is to Complete your Biometric Registration at the nearest service provider.

Due to the high volume of customers at centres, MTN has deployed a Self-service system that will help customers update their KYC - Know Your Customer records.


How to Complete the Biometric Registration.

1. Snap your Front page of your Ghana Card as Image or Scan it. 

2. Hold your Ghana Card and Snap it with your face showing in an Image file. 

3. Follow this link https://simregistrationupdate.mtn.com.gh

4. Enter your Mobile Number

5. A One time Passcode will be sent to your Number (O.T.P)

6. Enter the O.T.P received from MTN to the registration portal and proceed.

7. It will be validated and move you to the records page where your personal details will be there.

Fill in all your details and upload the Ghana Card and the Image you are holding your Ghana Card in the various fields.

8. After fields has been filled click Submit and it will finalize the process.

Thank you. Please kindly share this information in order to reduce congestion at the MTN Office.

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Eleazer Dogah

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