Dr. Mahamudu Bawumia, Vice President, said the government's successful digitalization effort is not only assuring effective delivery of public services, but it is also helping to fight corruption in the public sector.
Dr. Bawumia said that one of the reasons for embarking on a vigorous digitalization drive is to reduce human contact in public service delivery in order to significantly reduce the risk of bribery and corruption in the system during his State of the Economy lecture last week at the National TESCON Conference.
"In order to improve the delivery of public services, we try to keep human touch to a minimum." As a result, with coordination from my office, we launched aggressive digitization of service delivery processes across numerous public institutions.
Dr. Bawumia noted that the digitalization process has had a substantial influence on efficient public service delivery, increased revenue, and is also assisting in the fight against corruption in a variety of areas.
The Vice President delivered extensive details, complete with data, to demonstrate how digitization has decreased corruption and greatly increased government revenue mobilization at the DVLA, ports, passport office, car insurance, and other government agencies.
Dr. Bawumia indicated that the digitization of the passport application process has resulted in reduced human contact, a significant increase in the number of passports processed annually, as well as a significant increase in the income yield to the passport office.