In general, the annual maintenance contract or the (AMC) constantly helps the customers to maintain their devices such as the laptops, desktops, etc in an efficient working condition for a prolonged period of time so that the devices could last long without any possible bottlenecks for a year free of cost. In fact, the AMC Company is generally signed by the renting vendors to the customers for their rented devices further ensuring the customer with complete and comprehensive troubleshooting of the device at the appropriate time. AMC of Laptops and desktops The maintenance contract service for all the types of devices which includes: Desktops Laptops These are generally done to bring about the maximum output from these devices when subjected to the AMC and eventually becomes the add-on feature for more productivity in itself and brings the excellent return on investment for the corporate companies. Annual Maintenance Contract's becomes pro-active when it comes the systems down time In the situation if the systems goes down, the renting company constantly guarantees and assure the customer that the potential problem would be attended to within the less turnaround time (TAT). The AMC contract also incorporates the regular site visits by the technical expert to carry out certain pro-active preventive maintenance procedures such as implementing certain software patches in the systems which eventually protects the system from any untoward incidents which happens to the system. AMC of Laptops and desktops Technical support as the part of the annual maintenance contract (AMC) The technical support have always been instrumental in providing the technical support to the customers through telephone, chat etc. In certain cases, the support could even include the support rendered at the client side for certain major problems being encountered at the server level and as a part of AMC, the renting company could even be based at the client side and constantly monitoring the server. Network services and solutions as a part of the Annual Maintenance Contract In general, the network services support and solutions are offered on call basis, the resolution of the technical problem is rendered through the phone call itself and in certain situations if the technical problems is not resolved, the skilled technicians are being sent to the site and further ensure that the technical problems are resolved within the stipulated time period.

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Richard Nimoh

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