The Ghana Water Company Limited (GWCLCentral )'s Region office has said that the lack of vigilance in the battle against illicit mining in water bodies is having a negative impact on water output.
As a result, it has asked security services to boost their efforts to combat such criminality.
Kwesi Yeboah Abebrese, the GWCL's Central Region Chief Manager, said it was also critical that all Ghanaians recognize the need to join the battle and campaign against illicit mining operations that are damaging the country's water sources, or face "thirsty times."
Mr Abebrese gave a talk to the Bantama community in Elmina last Tuesday. The first of these discussions took place at Bantama to address consumer complaints and enhance the relationship between them and their customers.
It was also to educate consumers on water quality, billing, and metering, as well as to explain the company's operations, issues, and what consumers might do to assist improve the efficiency of water delivery.
Before the end of the year, nine additional community interactions have been arranged in villages around the area.
Situation has deteriorated
Mr Abebrese stated that water contamination has worsened and was having a significant impact on GWCL activities, calling for more efforts.
"Virtually all of our treatment plant's water sources are impacted." We're talking about something as vital as water, and I believe our security forces will have to rise up once more to safeguard our water sources," he stated.
Mr. Abebrese remarked that the GWCL would not be able to assure the effective delivery of potable water to communities if the communities did not cooperate and assist them.
"There are frequently challenges that cause miscommunication and conflict between the corporation and the community. Water not flowing, exorbitant billing, unlawful development encroaching on utility spaces, and water quality are just a few of the issues."
"If there is conflict between us and the consumers, we will not be able to do anything." This is what we should be doing, and we will increase our efforts. Potability of water
Mr Abebrese indicated that the water from the GWCL was safe to drink and dispelled customer fears that the water caused typhoid.
He stated that the corporation was dedicated to upholding its standards of providing consumers with safe drinking water and will do all in its power to do so.
He also stressed the importance of consumers contributing to the company's operations by paying their bills on time.
He asked locals to take their grievances to the GWCL's offices for swift resolution. Kofi Gyeni, a member of the Elmina Bantama assembly, praised the GWCL for their involvement.
He urged the government to subsidize the cost of installing water lines in low-income areas. Other customers demanded that the billing system communicate better with them.