Ghana's top platform for consumer engagement and technology, mNotify, has begun to celebrate its tenth anniversary.
The theme of the event, which was held in Accra, was "Customer Engagement and its Impact on Modern Businesses."
The celebrations for the 10th anniversary are intended to draw attention to the influence of technology, good customer-business relations, and the usage of sophisticated messaging technologies like chatbots.
The company's CEO, Mr. Ronald Tagoe, said at the beginning of this milestone celebration, "It's been a long fantastic journey of sustainable growth and impact. We have created efficient customer engagement & communication tools for numerous small enterprises and major organizations, and we are quite proud of our contributions to the Ghanaian business sector and economy.
Our resale programs aim to empower more young people and groups to scale up, thus we are also highly interested in creating jobs for them. Technology is at the cutting edge of progress, and we are eager to share our excitement for the future with you. To better serve our clients and have a greater influence on businesses, we pledge to always innovate and get better," he added.
The redesigned and enhanced customer interaction platform and mobile app were introduced by mNotify Company Limited as part of the company's 10th-anniversary celebrations.
A user-friendly interface, a birthday function, a referral system, a wallet feature, and a tool for international bulk texting are all included in the new platform and mobile app.
"As we work to enable more young people and groups to scale up through our resale programs, we are also particularly keen on job creation for the youth. Technology is at the cutting edge of progress, and we are eager to share our excitement for the future with you. To better serve our clients and have a greater influence on businesses, we pledge to always innovate and get better," he added.
The redesigned and enhanced customer interaction platform and mobile app were introduced by mNotify Company Limited as part of the company's 10th-anniversary celebrations.
A user-friendly interface, a birthday function, a referral system, a wallet feature, and a tool for international bulk texting are all included in the new platform and mobile app.
A panel discussion that emphasized the need for good customer engagement and closing the communication gap between businesses and their customers was another highlight of the launch event.
Priscilla Wellington Asante, CEO of Customer Service Africa and Green Trek Tour, Mr. Francis Kofigah, CEO of Doughman Foods, Michelle Kwame, Lead Strategist at Levotude, and Appiah-Kubi Kwateng, Manager, E-Business at Izwe Savings and Loans PLC were among the panel's experienced industry figures. Mr. Bennett Otoo served as the moderator of the enlightening discussion.
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