The eSIM, also known as
an embedded or electronic SIM, has been introduced by MTN Ghana.
At the point of production,
mobile and smart devices include an eSIM, a virtual SIM. Customers benefit from
the simplicity of switching between several mobile numbers without any delay on
a single SIM device. Customers can connect smart gadgets including smartphones,
tablets, and smart watches using MTN eSIM.
Both Pay-As-You-Go (Prepaid) and
Post-Paid individual and corporate subscribers have access to the eSIM. It is
accessible digitally through the MyMTN App. Customers whose phone numbers are
already registered with MTN will have them upgraded to eSIM. Using the Ghana
Card, new subscribers would go through the standard registration process and
have their biometric information taken. Upon successful activation, every new
eSIM comes with a free 10-GB non-expiring data bundle.
Noel Kojo-Ganson, the
Chief Commercial Officer of MTN Ghana, commented on the launch of the eSIM
service and said that it confirms MTN's commitment to leading digital solutions
for Africa's advancement and offering our cherished clients with the advantages
of a contemporary connected life.
"As a brand, we continue to
demonstrate that improving the customer experience, utilizing technology, and
innovation remain our priorities," he said. With the launch of eSIM, we
are even more committed to providing both current and new clients with
value-added solutions.
In keeping with MTN's
mission "to lead the delivery of a bold, new digital world to its
clients," the introduction of eSIM will help the company achieve its
Ambition 2025 goals. Customers' access to various devices that support eSIM
will be made possible by the eSIM, which will also improve customer experience.
Without using the current SIM card logistics, it provides subscriptions for
millions of new devices. Additionally, it will improve the user experience by
providing their new gadget with quick connectivity.
Dial *#06# to see if a customer's
handset is compatible with the eSIM.
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